Zoo Policies & Etiquette
Cougar Mountain Zoo
Admission Policies
- No refunds for any reason.
- Members shall be admitted as per Society Membership policies only.
- The Zoo reserves the right to eject any visitor without refund in case of unbecoming conduct or noncompliance with Zoo Etiquette.
- The Zoo reserves the right to change visiting hours or to close at any time without advance notice.
- In case of sudden closure Visitors may receive full or partial vouchers applicable to a future visit.
- The Zoo reserves the right to change Admission Donation Fees and/or Admission Policies without advance notice.
- The Admission Donation Fees and/or Admission Policies of the Cougar Mountain Zoological Park are not subject to exception or negotiation.
- Special presentations and Mini Lecture schedules are subject to change and cancellation in part or full without advance notice due to weather, animals’ state of mind or other unforeseen circumstances.
- Guests entering the Zoo under Child Admission must be accompanied by ticketed Adult or Senior.
Zoo Etiquette
The Cougar Mountain Zoological Park is a unique Zoo where Visitors can experience a close encounter with the animals that call the Zoo Home. Visitors are considered privileged and greatly valued guests. To maintain a safe and fun filled environment, Visitors of all ages are expected to closely observe Zoo Etiquette at all times.
- Do Not TOUCH or TEASE Animals
- Do Not ENTER Habitats
- Do Not CLIMB on railings or stand on Benches
- Do Not THROW rocks or other Objects
- Food & Drink limited to Mountain Lion Plaza & Celebration House
- No STRAWS, BALLOONS or GUM in any part of Zoo
- No SMOKING; Includes Vapors or E-Cigarettes
- No PETS allowed
- Stay ON Pathways and NO Running
- Stay at least 4 FEET from Habitat Walls
- Read & Observe all SIGNS
- Stay out of Water Features
- CHILDREN 15 and under must be SUPERVISED at all times
