Zoo Policies & Etiquette

Cougar Mountain Zoo

Admission Policies

  1. No refunds for any reason.
  2. Members shall be admitted as per Society Membership policies only.
  3. The Zoo reserves the right to eject any visitor without refund in case of unbecoming conduct or noncompliance with Zoo Etiquette.
  4. The Zoo reserves the right to change visiting hours or to close at any time without advance notice.
  5. In case of sudden closure Visitors may receive full or partial vouchers applicable to a future visit.
  6. The Zoo reserves the right to change Admission Donation Fees and/or Admission Policies without advance notice.
  7. The Admission Donation Fees and/or Admission Policies of the Cougar Mountain Zoological Park are not subject to exception or negotiation.
  8. Special presentations and Mini Lecture schedules are subject to change and cancellation in part or full without advance notice due to weather, animals’ state of mind or other unforeseen circumstances.

Zoo Etiquette

The Cougar Mountain Zoological Park is a unique Zoo where Visitors can experience a close encounter with the animals that call the Zoo Home. Visitors are considered privileged and greatly valued guests. To maintain a safe and fun filled environment, Visitors of all ages are expected to closely observe Zoo Etiquette at all times.

Have questions about our policy?